What we collect, and why.

What you send us

When you use the enquiry form, we receive your name, email address, company, destination port or country, the description of what you want to source, and any quotation you choose to paste in. All of it goes to our sales inbox and to our internal alerting system so that someone answers within one business day.

If you contact us on WhatsApp instead, we receive whatever you send there, which is held by WhatsApp under its own terms.

What is recorded automatically

Our server logs the usual technical information: the page requested, the browser and device type, the referring site, and the IP address. We also look up the approximate location of that IP (country, province, city and network operator) so that we know which market an enquiry is coming from and can recognise abusive traffic.

This applies to three actions: submitting the enquiry form, clicking a WhatsApp link, and clicking an email link. It exists to route enquiries properly and to stop the alerting channel being flooded. It is not used to build a profile of you.

Who else touches it

• Cloudflare serves the site and filters malicious traffic.
• WeChat Work delivers the internal notification that a new enquiry has arrived.
• ip-api resolves an IP address to a country and city. Only the IP is sent.
• Our email and hosting providers store correspondence and the site itself.

None of these are given your data to advertise with, and we do not sell or rent contact details to anyone.

How long it stays

Enquiries and quotation documents are kept for as long as the commercial relationship lasts, and for up to three years afterwards in case an order needs revisiting. Server logs are rotated and deleted within a few weeks. Location lookups are cached for up to thirty days and then discarded.

Cookies

The site sets no advertising or analytics cookies. Cloudflare may set a security cookie to tell a real browser from a bot. If you submit the form, a session cookie keeps the form working.

Your choices

Write to [email protected] and ask us to show you what we hold about you, correct it, or delete it. We will answer within thirty days. If you have asked us for a quotation, deleting the record may mean we cannot continue with it, and we will tell you so before acting.

Who we are

Ningbo Hengshuo Supply Chain Management Co., Ltd., Ningbo, Zhejiang Province, China. For anything on this page, use the email address above or the WhatsApp number in the footer.

Last updated 2 November 2026.